ThreadFirst HandoffThreadFirst Handoff

Simple pricing that scales with your leads

Pay by conversation volume. Every plan includes instant replies, qualification scripts, and prioritized handoff summaries.

Starter

For solo operators with one location

$79/mo
  • 300 inbound lead conversations/month
  • 1 channel (SMS or WhatsApp)
  • FAQ-based instant replies
  • Basic qualification scripts
  • Lead summaries with priority tags
  • Email notifications on handoff
Most Popular

Growth

For busy SMBs with 1–3 locations

$199/mo
  • 1,200 conversations/month
  • SMS + WhatsApp channels
  • Calendar booking links
  • Handoff summaries with extracted fields
  • Custom qualification scripts
  • Time-window scheduling
  • Priority intent tagging

Pro

For multi-location teams

$499/mo
  • 4,000 conversations/month
  • Location-based routing
  • Intent-based escalation rules
  • Advanced qualification flows
  • Booking performance reports
  • Optional 1% booking take-rate
  • Multiple phone numbers

Enterprise

For high-volume operators and franchises

$1,500/mo
  • 15,000 conversations/month
  • Everything in Pro
  • SSO authentication
  • Priority support
  • Custom integrations
  • Dedicated onboarding
  • SLA guarantee

Flexible add-ons

Overage conversations$0.12 / conversation

Beyond your plan allotment

Extra WhatsApp number$15/mo + carrier fees

Per additional WhatsApp number

Extra SMS number / location$25/mo

Per additional number or routing profile

Onboarding$299 one-time

Setup + scripts (waived on annual prepay)

Frequently asked questions

What counts as a conversation?

A conversation is a complete inbound lead interaction — from the first message through qualification and handoff. Follow-up messages within the same thread count as one conversation.

What happens if I go over my plan limit?

Additional conversations are billed at $0.12 each. You'll receive a notification when you're approaching your limit so there are no surprises.

Can I add extra phone numbers or locations?

Yes. Each additional SMS number or location routing profile is $25/month. WhatsApp numbers are $15/month plus carrier pass-through fees.

Is there a setup fee?

Onboarding is $299 one-time for script setup and configuration. This fee is waived when you choose annual prepay on any plan.

Can I switch plans later?

Absolutely. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.

How long does setup take?

Most teams are live within 15–30 minutes. Paste your FAQs, set your qualification questions, configure escalation rules — and your assistant starts responding.

Ready to stop losing leads?

Start with a plan that fits your volume. Upgrade anytime as your business grows.