ThreadFirst HandoffThreadFirst Handoff

Every inbound lead gets a fast, qualified reply — even after hours

ThreadFirst Handoff is a messaging assistant for SMS and WhatsApp that handles qualification, booking capture, and prioritized handoff — so your team acts on ready-to-confirm leads, not raw threads.

Sign In
ThreadFirst Handoff conversation interface showing automated lead qualification in SMS

Built for teams that depend on inbound leads

Controlled automation that handles the repetitive work, so you focus on closing — not chasing.

Channel-Native Conversations

Works inside the SMS and WhatsApp threads your leads already use. No new portals, no friction — just fast, natural replies.

Scripted Qualification

Uses your FAQs, qualification scripts, and rules to gather structured details. Consistent intake, every conversation.

Action-Ready Handoff

Forwards the transcript, extracted fields, and a priority tag to your team with a clear next-step cue.

Instant After-Hours Response

Responds in seconds, even at 10pm. No more lost leads from slow replies or missed messages overnight.

Booking & Appointment Capture

Proposes available time windows, records preferences, and logs tour or appointment requests — ready for your confirmation.

Human Control, Always

Pause, override, or review any conversation. Escalation rules route edge cases to a human before anything is confirmed.

ThreadFirst Handoff dashboard showing lead summaries and handoff queue

From raw message to ready-to-act lead summary

1

Lead sends a message

SMS or WhatsApp — ThreadFirst responds instantly with answers from your FAQs and listing notes.

2

Structured qualification

Asks your qualification questions, captures move-in dates, budgets, pet info — whatever you need.

3

Booking capture & handoff

Proposes available time windows, records preferences, and forwards the full summary with a priority tag.

Set up in minutes, not weeks

Paste your FAQs, set your qualification questions and tone preferences, configure escalation rules — and your assistant is live. Templates and sensible defaults handle the rest.

  • Guided setup with templates for common industries
  • Inline editing for scripts, FAQs, and escalation rules
  • Test conversations before going live
  • No code required — works with your existing phone numbers
ThreadFirst Handoff setup interface showing FAQ configuration

Stop losing leads to slow replies

Get your messaging assistant live today. Fast setup, controlled automation, and every lead gets a qualified response.

View Pricing